Refund Policy

MARKETING FRESCO
Effective Date: January 1st, 2026

Thank you for choosing MARKETING FRESCO. We are committed to providing high-quality AI-powered marketing and communication services. Please review our refund policy carefully before making a purchase.

1. General Refund Policy

MARKETING FRESCO operates on a subscription-based and service-based model. Due to the nature of digital services, AI usage, and immediate access to platform features, all sales are generally non-refundable unless otherwise stated in writing.

2. Free Trials & Demos

If a free trial, demo, or promotional access period is offered:

  • No charges will be applied during the trial period.

  • Once the trial ends and a paid subscription begins, the account becomes non-refundable.

  • It is the customer’s responsibility to cancel before the trial ends to avoid charges.

3. Subscription Charges

  • Subscription fees are billed in advance (monthly or annually, depending on the plan selected).

  • No partial refunds will be issued for unused time, unused features, or early cancellation.

  • Canceling your subscription stops future billing but does not generate a refund for the current billing cycle.

4. One-Time Setup Fees & Custom Services

Any one-time fees, including but not limited to:

  • AI employee setup

  • Custom workflows

  • Voice configuration

  • CRM setup

  • Integrations or custom automations

are non-refundable once work has begun or access has been provided.

5. Exceptional Circumstances

Refund requests may be considered on a case-by-case basis only under the following conditions:

  • Duplicate charges

  • Billing errors caused by MARKETING FRESCO

  • Platform access failure caused solely by our systems (not third-party carriers or integrations)

All approved refunds are issued at our sole discretion.

6. Third-Party Costs

MARKETING FRESCO is not responsible for refunds related to:

  • Telecommunication carrier fees

  • SMS or voice usage charges

  • Third-party software or integrations

  • Domain, hosting, or external service fees

These costs are billed as incurred and are non-refundable.

7. How to Request a Refund Review

To request a refund review (if eligible), please contact us within 7 days of the charge with the following information:

  • Business name

  • Account email

  • Transaction date and amount

  • Reason for the request

📧 Email: [email protected]
📞 Phone: +1 361-949-5455

8. Policy Changes

MARKETING FRESCO reserves the right to update or modify this Refund Policy at any time. Changes will be posted on our website and will apply to future purchases only.

9. Agreement

By purchasing or using MARKETING FRESCO services, you acknowledge that you have read, understood, and agreed to this Refund Policy.

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 Marketing Fresco
15425 Fortuna Bay Dr.
Corpus Christi, TX 78418