MARKETING FRESCO Effective Date: January 1st, 2026
Thank you for choosing MARKETING FRESCO. We are committed to providing high-quality AI-powered marketing and communication services. Please review our refund policy carefully before making a purchase.
1. General Refund Policy
MARKETING FRESCO operates on a subscription-based and service-based model. Due to the nature of digital services, AI usage, and immediate access to platform features, all sales are generally non-refundable unless otherwise stated in writing.
2. Free Trials & Demos
If a free trial, demo, or promotional access period is offered:
● No charges will be applied during the trial period.
● Once the trial ends and a paid subscription begins, the account becomes non-refundable.
● It is the customer’s responsibility to cancel before the trial ends to avoid charges.
3. Subscription Charges
● Subscription fees are billed in advance (monthly or annually, depending on the plan selected).
● No partial refunds will be issued for unused time, unused features, or early cancellation.
● Canceling your subscription stops future billing but does not generate a refund for the current billing cycle.
4. One-Time Setup Fees & Custom Services
Any one-time fees, including but not limited to:
● AI employee setup
● Custom workflows
● Voice configuration
● CRM setup
● Integrations or custom automations
are non-refundable once work has begun or access has been provided.
5. Exceptional Circumstances
Refund requests may be considered on a case-by-case basis only under the following conditions:
● Duplicate charges
● Billing errors caused by MARKETING FRESCO
● Platform access failure caused solely by our systems (not third-party carriers or integrations)
All approved refunds are issued at our sole discretion.
6. Third-Party Costs
MARKETING FRESCO is not responsible for refunds related to:
● Telecommunication carrier fees
● SMS or voice usage charges
● Third-party software or integrations
● Domain, hosting, or external service fees
These costs are billed as incurred and are non-refundable.
7. How to Request a Refund Review
To request a refund review (if eligible), please contact us within 7 days of the charge with the following information:
MARKETING FRESCO reserves the right to update or modify this Refund Policy at any time. Changes will be posted on our website and will apply to future purchases only.
9. Agreement
By purchasing or using MARKETING FRESCO services, you acknowledge that you have read, understood, and agreed to this Refund Policy.
